Question 1

1. Warranty Conditions

Accepted Answer

👉🏻 Click here for Product Warranty InformationWarranty exclusions include the following cases:Any modification of the vehicle or its system using unauthorized materials or equipment will immediately void the warranty. The company will not be held responsible for any issues resulting from such modifications, which may pose serious safety risks, including life-threatening situations.The warranty does not cover misuse of the product, such as using a charger with a power output exceeding the company’s specifications. This may directly damage the battery and pose a danger to life and property.The warranty does not cover damage caused by liquids, including prolonged exposure to rain, submersion in water, or flooding.The use of non-original spare parts (e.g., batteries, motors, controllers, chargers, etc.) not supplied by the manufacturer will void the warranty.The warranty is invalid if the customer fails to complete the product registration properly. Please contact the point of sale to register your warranty and maintain your rights and benefits.Terms and conditions apply as specified by the company.

Question 2

2. Battery Charging Time

Accepted Answer

The battery should be charged for 5–6 hours, following the specific charging instructions for each model. When the indicator light turns green, it means the battery is fully charged. Please unplug the charger and store it properly. Avoid leaving the battery plugged in for extended periods, as this may cause it to deteriorate faster than normal.

Question 3

Are spare parts available?

Accepted Answer

Spare Parts Service for Products Purchased from LIONCustomers can contact us to purchase spare parts at:📞 081-358-0421, 086-367-4145📞 03-4442056 ext. 107Business hours: Monday – Saturday, 08:30 – 16:30Note:Our spare parts are specifically designed for LION vehicles and affiliated brands only.They are not compatible with other vehicle brands, and modifying or using them with non-LION vehicles is not recommended.LION is not responsible for any damage or issues caused by such misuse.

Question 4

4. How can I apply to become a distributor?

Accepted Answer

You can contact us or chat with us directly to apply as a distributor. If you have any questions, feel free to ask our admin at any time.

Question 5

5. What are the terms and conditions for applying as a distributor?

Accepted Answer

Distributor Application Terms and ConditionsRetailers who wish to apply as distributors must be new customers who are not currently distributors of the company.Retailers must sell products through at least one sales channel, and relevant documents for verification are required.Retailers must keep inventory of the products themselves and are required to accept deliveries within 45 days after placing an order.If a distributor fails to place an order for more than 90 days, their status as a distributor will be terminated. If they wish to resume purchasing from the company, they must submit new application documents to reapply as a distributor.

Question 6

6. Tips for Prolonging Battery Life

Accepted Answer

Do not let the battery drain completely. Charge it regularly. You can start charging when the battery level reaches 35%, and once it is fully charged, unplug the charger instead of leaving it connected.

Question 7

7. รถไฟฟ้า LION EV วิ่งได้กี่กิโลเมตรต่อการชาร์จ?

Accepted Answer

ประมาณ 40–100 กม./ชาร์จ
ระยะทางขึ้นอยู่กับรุ่น น้ำหนักผู้ขี่ และสภาพถนน

Question 8

8. รถไฟฟ้า LION EV ชาร์จไฟบ้านได้ไหม?

Accepted Answer

ได้ ใช้ปลั๊กบ้าน 220V
เสียบปลั๊กไฟบ้านทั่วไป ไม่ต้องติดตั้งอุปกรณ์เพิ่ม

Question 9

9. ผ่อน LION EV ได้ไหม?

Accepted Answer

ผ่อนได้ สูงสุด 10 เดือน
ผ่านบัตรเครดิตหรือไฟแนนซ์ที่ร่วมรายการเท่านั้น

Question 10

10. LION EV เหมาะกับใคร?

Accepted Answer

เหมาะกับใช้งานทุกวัน
เช่น นักเรียน พนักงานส่งของ ผู้สูงอายุ และคนที่ต้องการประหยัดค่าใช้จ่าย

คำถามที่พบบ่อย